Last week I went to the 90th Western Veterinary Conference in Las Vegas, NV. The products and treatments for disabled animals are light-years ahead of the ones that were around when Sophie was sick. I can’t wait to share them with you in a post later this week. I also had the opportunity to interview the founders of a brand-new service that would have enhanced Sophie’s quality of life.
It’s called MVS Pet Care and it is the first franchise veterinarian house call service in the US.
It would have been so convenient to make a simple phone call and have a veterinarian come to our home. Sophie weighed 50lbs. and was paralyzed from her waist to her hind legs. It was hard for me to hoist her in and out of my SUV. I had to support the full weight of her body in my arms as I lifted her high enough for the back of the SUV. There were many times I had to cancel a veterinary appointment because I didn’t have the strength.
The services MVS Pet Care can bring to your home
MVS Pet Care is all about convenience and comfort for you and your pets. They know some of us have a tough time transporting our animals. And they realize some pets do better when an exam is in the comfort of their home. The service these veterinarians provide can be the kind of support many caretakers of paralyzed pets need.
The company is the brainchild of Jeremy Gransky, DVM who has been doing veterinary house calls for the past 13 years and business leaders Todd Giatrelis, Sarah Towne and Ashley Shimabukuro.
My interview with Gransky and Giatrelis
MVS Pet Care was at the conference to talk to veterinarians about joining their team, but the founders sat down for an interview with me. Here is what we discussed:
Q. What kind of veterinary care can you do in a person’s home?
We focus on general wellness care. That includes: annual exams, vaccinations, taking care of sick or injured pets, doing lab tests, hospice care and in-home euthanasia.
Q. Who is your typical pet patient?
We generally take care of older animals or pets that are too nervous to be seen in a clinic. House calls are good for shy pets, semi-feral cats, dogs with severe arthritis, neurological problems, IVDD and other disabilities.
Q. What kind of pet owner calls for a house call visit?
We serve a diverse group of pet owners. There is the senior pet owner who can’t come to a clinic, the stay-at-home mom, and the telecommuter who works from home. All of them want the convenience of a house call. We also do house calls for families that have multiple pets and can’t bring all of them to a clinic at the same time. We even come to your office to do an exam or let ourselves into your house if you can’t be home for a visit.
Q. Dr. Gransky, how did you start doing veterinarian house calls?
The hospital where I worked in Boston would do house calls from time to time. I found that I enjoyed seeing a patient in their environment. It was a more personal experience for the pet, the owner and me.
Q. How does your service work?
Owners call a central number where they can explain the problem and schedule a visit. The typical house call is $110.00 plus the cost of vaccinations or other treatments. If your pet becomes a patient we send you reminders about exams and vaccinations just like a veterinary clinic.
If your dog or cat needs specialized care or hospitalization, we refer you to a specialist or veterinary hospital that works with us.
Q. Dr. Gransky, what was one of your most memorable house call patients?
Migzee was a 240lb. English mastiff who had a spinal lesion. She had trouble with mobility. She lived in a high rise building and loved to ride in the elevator. I supported the family with the ongoing care Migzee needed.
Q. Why will veterinarians be drawn to a house call practice?
MVS Pet Care is set up to give veterinarians the tools to be successful when they want to be in private practice. We help with the business side of running a company. The cost today is nearly one million dollars to start a brick and mortar animal hospital. MVS Pet Care reduces a lot of that cost.
Would you use a veterinarian house call service?
Knowing that support was only a phone call away would have relieved a lot of stress during the years I was taking care of Sophie. I think MVS Pet Care will be a great service for pet owners with newly diagnosed paralyzed dogs and cats.
Every day I receive emails from people who are anxious about bringing their disabled dog home from the hospital for the first time. A support system like MVS Pet Care might be all they need to give them confidence to successfully care for their pup.
If you would like to find out if an MVS Pet Care veterinarian is in your area, check on the MVS Pet Care website.